Help
Short answers to the most common questions about MADCINE+.
Where do I create an account?
Accounts are created on the MADCINE+ website. In the app, you sign in with that same account.
What are profiles?
An account can have up to 5 profiles. Each profile has its own Continue watching, its own list and its own language. The main profile is created with the account and cannot be deleted.
How does a kids profile work?
A profile marked as kids only shows works rated for all ages (TP) and for ages 7 and up. Other works do not appear and cannot be played from that profile.
Can I protect a profile with a PIN?
Yes. An adult profile can have a 4-digit PIN. It is asked for when opening that profile from a kids profile, or on a device where no profile has been chosen yet. After 5 wrong attempts, you have to wait 15 minutes.
What is My list?
It is where you keep works to watch later. Each profile has its own, on your phone and on your computer.
When can I watch the catalogue?
Viewing opens on 1 March 2027.
How do I vote in the Festival?
Audience Award voting opens on 1 March 2027 and closes on 20 June 2027. To vote for a work you must have watched at least 80% of it. You vote once per account and per award, and the vote is final.
Can't find your answer? Write to us at info@madcineplus.com